Cappuccini

Client care

Frequently asked questions

The collection, delivery, returns and wholesale. Anything else — write to us.

The label

What is Cappuccini?
Cappuccini is a women's ready-to-wear label established in 1991. It is known for feminine, easy pieces with a closer-look detail: embroidered and crystal-trimmed shirts, cutwork dresses, matching sets and fitted knit tops. The collection is sold online and to boutiques through a wholesale room.
What is in the current Cappuccini collection?
The Spring Summer 27 collection starts from the classic shirt — striped, embroidered, beaded and cut into lace — and carries it through four lines: Shirts & Blouses, Dresses, Sets & Separates, and Knit Tops.

Buying from Cappuccini

Where can I buy Cappuccini?
The Cappuccini online shop at cappucini.com/shop is being restocked. To order a piece from the current collection in the meantime, write to sales@cappucini.com; boutiques can order the full collection through the wholesale room.
Are Cappuccini prices landed in the US?
Yes. Prices are landed in the United States: import duties are included in the price. US orders of $500 or more ship free; below $500, shipping within the US is $39.99. Orders shipping outside the US pay a flat $100. Every order ships fully insured. For deliveries outside the US, import duties and taxes charged by the destination country are the responsibility of the recipient.
How long does delivery take?
In-stock pieces are dispatched within 2–3 business days, with carrier and tracking details sent by email. Pre-order pieces ship as soon as the new delivery arrives; unless the product page shows a different time, allow 3–5 weeks.
What is the Cappuccini return policy?
In-stock pieces may be returned within 14 days of delivery for a full refund, unworn, unwashed and unaltered with all tags attached, in the original packaging. Cappuccini provides an insured return label. Pre-order pieces are final sale unless they arrive damaged or defective.
What if my order arrives damaged?
Contact sales@cappucini.com within 48 hours of delivery with photographs and your order number. Cappuccini will repair, replace or fully refund the piece, including shipping.

Wholesale

Can my boutique stock Cappuccini?
Yes. Cappuccini works with boutiques across the United States and beyond. Request a buyer account at cappucini.com/wholesale; accounts are approved within one business day, after which live wholesale pricing is visible in the wholesale room.
What is the Cappuccini wholesale minimum?
Opening orders start from $1,500, with a minimum of 3 pieces per colour for each style. A 30% deposit confirms the order and the balance is due before delivery. Delivery windows are confirmed at order.

Contact

How do I contact Cappuccini?
Write to sales@cappucini.com for orders, sizing and returns, or liliane@cappucini.com for wholesale. Every message is answered within one business day. Cappuccini is on Instagram as @cappucini.official.